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Adding a UVM Account to Thunderbird

Not Recommended

Thunderbird is not the recommended client at the University of Vermont, but may be required for some use cases. For the most up-to-date support and software, we recommend Microsoft Outlook.

Thunderbird often comes pre-installed with the UVM image. If it is not already installed on your machine, follow the instructions below.

Installing Thunderbird

  1. Visit https://www.thunderbird.net/en-US/ and click the download button.
  2. Find and open the installed file.
  3. Follow the on-screen menus to install Thunderbird.

Windows 

Adding a UVM Email Account to Thunderbird

  1. Click the  icon in the top right corner of Thunderbird. Click Options, then Account Settings.
  2. Click Account Actions in the bottom left corner. 
  3. Click Add Mail Account.
  4. Enter Your name, your UVM Email Address and your NetID Password. Then click Continue.

    You must enter your UVM Email Address as netid@uvm.edu. Using your first.last@uvm.edu email address may cause errors when adding the account.


    Configuration could not be verified

    If you receive the Configuration could not be verified error message, you may have typed your password incorrectly or have an issue with your internet connection.


  5. Click Done.
  6. You have now successfully added your UVM account to Thunderbird. Your folders and mail should start to populate.

    It may take some time for Thunderbird to properly download your mail and folders. Please be patient.


Removing an Email Account from Thunderbird

Typically, the quickest way to resolve Thunderbird email account issues is to remove and re-add the account.

  1. Click the  icon in the top right corner of Thunderbird. Click Options, then Account Settings.
  2. Click the account you want to remove to highlight it, then click Account Actions in the bottom left corner.
  3. Click Remove Account.
  4. Click Remove, then click OK

You have successfully removed your email account from Thunderbird. The account should no longer appear in the left sidebar in Thunderbird.

Apple 

Adding a UVM Email Account to Thunderbird

  1. Click Tools then Account Settings.
  2. Click Account Actions in the bottom left corner.
  3. Click Add Mail Account.
  4. Enter Your name, your UVM Email Address and your NetID Password. Then click Continue.

    You must enter your UVM Email Address as netid@uvm.edu. Using your first.last@uvm.edu email address may cause errors when adding the account.


    Configuration could not be verified

    If you receive the Configuration could not be verified error message, you may have typed your password incorrectly or have an issue with your internet connection.



  5. Click Done.
  6. You have now successfully added your UVM account to Thunderbird. Your folders and mail should start to populate.

    It may take some time for Thunderbird to properly download your mail. Please be patient.



Removing an Email Account from Thunderbird

Typically, the quickest way to resolve Thunderbird email account issues is to remove and re-add the account.

  1. Click Tools then Account Settings.
  2. Click the account you want to remove to highlight it, then click Account Actions in the bottom left corner.
  3. Click Remove Account.
  4. Click Remove, then click OK.

You have successfully removed your email account from Thunderbird. The account should no longer appear in the left sidebar in Thunderbird.

 

Updated on August 27, 2018

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